Key Staff & Staff Directory
West Side Community House
9300 Lorain Avenue
Cleveland, OH 44102
Ph: (216) 771-7297
Executive Director, Dawn Kolograf, has been director since 1991. Dawn holds a BSW from Kent State University and an MEd from Cleveland State University. Under Dawn’s leadership the agency doubled in size with the inclusion of family service programs. In 2006, after conducting a $2.3 million capital campaign, Dawn successfully saw WSCH relocated to a new, fully-accessible building in the heart of the agency’s core service area.
Family Services Director, Rachelle Milner, holds a BSW from Clark University and an MSSA degree from Case Western Reserve University. Rachelle manages both the Family-to-Family and Tapestry Systems of Care programs at West Side Community House which have grown to serve over 1,000 families in crisis each year. She joined the WSCH management team in 2003.
Senior Program Director, Yvette Medina, created a bi-lingual, Spanish component in the program. She began as a teen intern at WSCH in 1984 and has been a member of the senior staff since 1988. She worked her way up to become director in 2006. Under her leadership two senior sites were successfully merged into one and the Community Aging Initiative and Healthy Bodies/Healthy Minds project were developed.
Youth Services Director, Allison McClain, has a BA and MA in English from University of Toledo. Allison manages the Sisterhood and Summer of Sisterhood programs and youth special events. She moonlights as an English professor at Chancellor University and also is a professional poet and musician. Under her leadership, the Summer of Sisterhood summer arts camp was developed. Allison joined WSCH in 2010.
Administrative Assistant, Gloria Perez, joined WSCH in 1998 after working with the Cleveland Community Building Initiative. Formerly an administrative specialist in the Army National Guard, she’s the agency’s go-to person and is bi-lingual/Spanish.
Staff Directory
When calling West Side Community House, dial (216) 771-7297, and
enter the extension of the staff member you wish to reach when prompted.
Administration
Dawn Kolograf
Executive Director
.(JavaScript must be enabled to view this email address)
Ext. 325
Gloria Perez
Administrative Assistant
.(JavaScript must be enabled to view this email address)
Ext. 326
Family Services
Rachelle Milner
Family Services Director
.(JavaScript must be enabled to view this email address)
Ext. 346
Narkita Burrell
Family-to-Family WRAP Specialist
.(JavaScript must be enabled to view this email address)
Ext. 339
Donniecia Worley
Family-to-Family WRAP Specialist
.(JavaScript must be enabled to view this email address)
Ext. 327
Susan McNamara
Family-to-Family Resource Assistant
.(JavaScript must be enabled to view this email address)
Ext. 323
Genevieve Volpe
Tapestry Lead Advocate
.(JavaScript must be enabled to view this email address)
Ext. 340
Kim Foster
Tapestry Parent Advocate
.(JavaScript must be enabled to view this email address)
Ext. 351
Maritza Matias
Tapestry Parent Advocate
.(JavaScript must be enabled to view this email address)
Ext. 352
Suzanne Shell
Tapestry Parent Advocate
.(JavaScript must be enabled to view this email address)
Ext. 350
Renée Borghesi
Tapestry Youth Advocate
.(JavaScript must be enabled to view this email address)
Ext. 336
Tiffany Ector
Tapestry Youth Advocate
.(JavaScript must be enabled to view this email address)
Ext. 329
Senior Services
Yvette Medina
Senior Services Director
.(JavaScript must be enabled to view this email address)
Ext. 303
Veronica Hinkle
Senior Services Associate
.(JavaScript must be enabled to view this email address)
Ext. 311
Lisa Dingess
Senior Services Assistant
.(JavaScript must be enabled to view this email address)
Ext. 307
Youth Services
Allison McClain
Youth Services Director
.(JavaScript must be enabled to view this email address)
Ext. 315
Tiearra Hayes
Youth Services Assistant
.(JavaScript must be enabled to view this email address)
Ext. 348
Darshay Pope
Sisterhood Intern
Ext. 348
Kristin Campbell
Sisterhood Tutor
Ext. 348
Westside Family Resource Network
Renée Aten (consultant)
WFRN Coordinator
.(JavaScript must be enabled to view this email address)
Ext. 347
